What About Shipping?

Frequently asked questions specifically regarding Shipping!

What Delivery Carriers do you use to ship your order?
We ship our retail orders out through USPS, but we also use UPS and FedEx to ship our Wholesale orders.
Mon, 4 Mar, 2019 at 2:17 AM
Can I fix or change shipping details?
How to update shipping details... Yes, as long as the address is fixed before the item is shipped we can adjust the shipping details it for you. If it i...
Mon, 4 Mar, 2019 at 2:52 AM
How can I fix my profile details and/or update my address?
How can I fix my profile details and/or update my address? You can always update your profile info on our website (www.trumedcbd.com) Please call us at ...
Mon, 4 Mar, 2019 at 2:31 AM
How long does it take to recieve Tru Medicinals CBD products when ordered through the website?
Standard orders should out for delivery within 3 to 5 business days following order confirmation.  Please allow 2 additional days for rural zip codes!
Mon, 4 Mar, 2019 at 2:37 AM
How can I track my purchase?
Customers can either track packages through their customer portal or by copy pasting the tracking code into “Google’s” search engine tool bar. Shipping ...
Mon, 4 Mar, 2019 at 2:44 AM
Who do I contact for support?
If you have any issues or problems with your order please call 845.200.9965 and let us know.  We are always glad to help but its are job to support and ...
Mon, 4 Mar, 2019 at 3:23 AM